Realise delivers customer insight for Ofcom
Realise were appointed by Ofcom to undertake detailed customer insight and audience research work to improve the online user experience of a core area of the Ofcom website.
This work has been vitally important to understand and inform usability and digital experience, helping Ofcom to continue prioritising usability for visitors to their website.
“Working with Realise has really helped us understand where we can make immediate and long term changes that we know will make a real difference for one of our key website audiences.”
Verity Pillinger-Cork, Digital Manager